Terms of service

Terms and Conditions of Gigo Underwear & MensWear

Welcome to Gigo Underwear & MensWear. By accessing our website, browsing our products, creating an account, or placing an order, you agree to the following Terms and Conditions. Please read this document carefully before using our online store.

This website, gigomenswear.com, is operated as an online store for Gigo Underwear customers in the United States and international markets.

1. General Information

1.1. Website Owner: This website is operated by Gigo Underwear LLC under the Gigo Underwear & MensWear brand.
1.2. The terms “we,” “us,” “our,” “Gigo,” “Gigo Underwear,” and “Gigo Underwear & MensWear” refer to the brand, website, and online store available at gigomenswear.com.
1.3. By using this website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, Refund Policy, and any other policies published on this website.
1.4. Gigo Underwear & MensWear operates as an online store. We do not operate a public showroom, retail store, or customer pickup location in the United States.

2. Website Use

2.1. You must be of legal age in your country, state, or region of residence to use this website and place orders.
2.2. You agree not to use this website for fraudulent, illegal, abusive, or unauthorized activities.
2.3. You agree not to interfere with the security, functionality, performance, or normal operation of this website.
2.4. We reserve the right to restrict access, refuse service, cancel orders, or close accounts if we detect suspicious, fraudulent, abusive, or unauthorized activity.

3. Products, Descriptions and Pricing

3.1. Gigo Underwear & MensWear offers men’s underwear, swimwear, jockstraps, sportswear, sexywear, fetishwear, and related menswear products through our online store.
3.2. We make reasonable efforts to display product names, images, colors, sizes, descriptions, materials, and prices as accurately as possible.
3.3. Colors, fit, and appearance may vary slightly depending on screen settings, photography, lighting, product availability, and manufacturing updates.
3.4. All prices are subject to change without prior notice.
3.5. Shipping costs, taxes, duties, and other applicable charges may be calculated at checkout or charged separately depending on the destination country and applicable regulations.
3.6. Product availability is not guaranteed. If an item becomes unavailable after your order is placed, we may contact you to offer an alternative, replacement, store credit, partial refund, or full refund when applicable.

4. Orders and Payments

4.1. Orders placed through gigomenswear.com are subject to acceptance and availability.
4.2. We offer secure payment options through trusted third-party payment providers.
4.3. By placing an order, you confirm that the billing, shipping, and payment information provided is accurate and authorized.
4.4. We reserve the right to reject, cancel, hold, or review orders in cases of suspected fraud, payment issues, pricing errors, inventory issues, incorrect customer information, shipping restrictions, or other operational concerns.
4.5. If your order is canceled after payment has been processed, we will issue a refund when applicable according to our policies and the rules of the payment provider.

5. Shipping and Delivery

5.1. For detailed information about shipping methods, delivery estimates, costs, tracking, and international delivery, please review our Shipping Policy.
5.2. Delivery times are estimates and may vary depending on destination, carrier performance, customs processing, holidays, weather, public disruptions, or events beyond our control.
5.3. International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges required by their country.
5.4. We are not responsible for delays caused by carriers, customs authorities, incorrect shipping information, force majeure events, or circumstances outside our reasonable control.

6. Exchanges, Returns and Refunds

6.1. For detailed information about exchanges, returns, refunds, eligibility, timelines, and conditions, please review our Exchange and Return Policy.
6.2. Due to the intimate nature of underwear, swimwear, jockstraps, sexywear, fetishwear, and similar garments, certain products may not be eligible for return or exchange once opened, used, washed, worn, damaged, altered, or missing original tags or packaging.
6.3. Returns of used, washed, worn, damaged, altered, or untagged products will not be accepted.
6.4. We reserve the right to reject return or exchange requests that do not comply with our published policy.

7. Promotions, Discounts and Gift Cards

7.1. Promotional codes, discounts, free shipping offers, and special campaigns may be subject to minimum purchase amounts, expiration dates, product exclusions, country restrictions, or other conditions.
7.2. Discounts cannot always be combined with other promotions unless clearly stated.
7.3. We reserve the right to modify, suspend, or cancel promotions at any time due to errors, abuse, fraud, technical issues, or business reasons.
7.4. Gift cards, when available, are subject to the terms shown at the time of purchase or redemption.

8. Intellectual Property

8.1. All content on this website, including text, images, product names, designs, graphics, logos, videos, banners, layout, and other materials, is owned by or licensed to Gigo Underwear & MensWear and is protected by intellectual property laws.
8.2. You may not copy, reproduce, distribute, modify, publish, sell, or use our content, images, designs, branding, or materials without prior written authorization.
8.3. Unauthorized use of our content, product images, brand assets, or designs is strictly prohibited.

9. Customer Accounts and Communications

9.1. You are responsible for maintaining the confidentiality of your customer account information and for all activity under your account.
9.2. By placing an order or contacting us, you agree that we may communicate with you by email regarding your order, customer service requests, shipping updates, account activity, or other transaction-related matters.
9.3. Marketing communications are subject to your consent and subscription preferences. You may unsubscribe from marketing emails when the option is available.

10. Limitation of Liability

10.1. Gigo Underwear & MensWear will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website, products, services, shipping carriers, or third-party platforms.
10.2. We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
10.3. We are not responsible for technical issues, third-party service interruptions, payment provider errors, carrier delays, customs delays, or events beyond our reasonable control.

11. Third-Party Services and Links

11.1. Our website may use third-party services for payments, shipping, analytics, marketing, reviews, customer support, or other operational functions.
11.2. We are not responsible for the content, policies, performance, availability, or practices of third-party websites, platforms, carriers, payment processors, or service providers.
11.3. Links to third-party websites are provided for convenience and do not imply endorsement.

12. Privacy

12.1. Your use of this website is also governed by our Privacy Policy.
12.2. Please review our Privacy Policy to understand how customer information may be collected, used, stored, and protected.

13. Changes to These Terms

13.1. We reserve the right to update, modify, or replace these Terms and Conditions at any time.
13.2. Changes will take effect when published on this website.
13.3. Your continued use of the website after changes are published means you accept the updated Terms and Conditions.

14. Contact

For questions regarding these Terms and Conditions, orders, customer service, or online store support, please contact us:

For additional business contact information, please visit our Contact Information page.

Thank you for choosing Gigo Underwear & MensWear.